Sales Engineer
Other Titles
Account Executive; Account Manager; Product Manager; Product Sales Engineer; Technical Sales Engineer
Sell business goods or services, the selling of which requires a technical background equivalent to a baccalaureate/bachelor's degree in engineering.
Sales Engineers are typically assigned with selling scientific and engineering products. Their job is to understand the functioning and operation of the product in order to sell it to potential clients. In doing so, they are required to understand the technical details of the product as well as the benefits it may offer to the potential customer.
Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, or computer systems.
Plan and modify product configurations to meet customer needs.
Confer with customers and engineers to assess equipment needs and to determine system requirements.
Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
Arrange for demonstrations or trial installations of equipment.
Create sales or service contracts for products or services.
Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
Research and identify potential customers for products or services.
Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
Develop sales plans to introduce products in new markets.
Diagnose problems with installed equipment.
Provide information needed for the development of custom-made machinery.
Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
Maintain sales forecasting reports.
Identify resale opportunities and support them to achieve sales plans.
Secure and renew orders and arrange delivery.
Write technical documentation for products.
Persuasion→ Persuading others to change their minds or behavior.
Critical Thinking→ Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Reading Comprehension→ Understanding written sentences and paragraphs in work related documents.
Social Perceptiveness→ Being aware of others' reactions and understanding why they react as they do.
Speaking→ Talking to others to convey information effectively.
Active Listening→ Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Judgment and Decision Making→ Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Negotiation→ Bringing others together and trying to reconcile differences.
Writing→ Communicating effectively in writing as appropriate for the needs of the audience.
Active Learning→ Understanding the implications of new information for both current and future problem-solving and decision-making.
Complex Problem Solving→ Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Service Orientation→ Actively looking for ways to help people.
Systems Analysis→ Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation→ Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Time Management→ Managing one's own time and the time of others.
Coordination→ Adjusting actions in relation to others' actions.
Instructing→ Teaching others how to do something.
Learning Strategies→ Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Mathematics→ Using mathematics to solve problems.
Monitoring→ Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Communicating with Persons Outside Organization→ Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Selling or Influencing Others→ Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Interacting With Computers→ Using computers and computer systems (including hardware and software to program, write software, set up functions, enter data, or process information.
Establishing and Maintaining Interpersonal Relationships→ Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates→ Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems→ Analyzing information and evaluating results to choose the best solution and solve problems.
Getting Information→ Observing, receiving, and otherwise obtaining information from all relevant sources.
Analyzing Data or Information→ Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Organizing, Planning, and Prioritizing Work→ Developing specific goals and plans to prioritize, organize, and accomplish your work.
Estimating the Quantifiable Characteristics of Products, Events, or Information→ Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Thinking Creatively→ Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
Updating and Using Relevant Knowledge→ Keeping up-to-date technically and applying new knowledge to your job.
Developing Objectives and Strategies→ Establishing long-range objectives and specifying the strategies and actions to achieve them.
Resolving Conflicts and Negotiating with Others→ Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Identifying Objects, Actions, and Events→ Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Documenting/Recording Information→ Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Judging the Qualities of Things, Services, or People→ Assessing the value, importance, or quality of things or people.
Scheduling Work and Activities→ Scheduling events, programs, and activities, as well as the work of others.
Processing Information→ Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Interpreting the Meaning of Information for Others→ Translating or explaining what information means and how it can be used.
Evaluating Information to Determine Compliance with Standards→ Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Provide Consultation and Advice to Others→ Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
Developing and Building Teams→ Encouraging and building mutual trust, respect, and cooperation among team members.
Share sales-related or market information with colleagues.
Sell products or services.
Discuss design or technical features of products or services with technical personnel.
Gather customer or product information to determine customer needs.
Deliver promotional presentations to current or prospective customers.
Develop content for sales presentations or other materials.
Explain technical product or service information to customers.
Contact current or potential customers to promote products or services.
Prepare sales or other contracts.
Arrange delivery of goods or services.
Develop proposals for current or prospective customers.
Identify potential customers.
Demonstrate products to consumers.
Advise customers on the use of products or services.
Explain financial information to customers.
Recommend products or services to customers.
Develop marketing plans or strategies.
Maintain records of sales or other business transactions.
Monitor market conditions or trends.
Prepare financial documents, reports, or budgets.
Attend events to develop professional knowledge.
Train sales personnel.
Oral Comprehension→ The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression→ The ability to communicate information and ideas in speaking so others will understand.
Speech Recognition→ The ability to identify and understand the speech of another person.
Written Comprehension→ The ability to read and understand information and ideas presented in writing.
Deductive Reasoning→ The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning→ The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Speech Clarity→ The ability to speak clearly so others can understand you.
Fluency of Ideas→ The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
Near Vision→ The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity→ The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Expression→ The ability to communicate information and ideas in writing so others will understand.
Information Ordering→ The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g. , patterns of numbers, letters, words, pictures, mathematical operations).
Category Flexibility→ The ability to generate or use different sets of rules for combining or grouping things in different ways.
Originality→ The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
Number Facility→ The ability to add, subtract, multiply, or divide quickly and correctly.
Mathematical Reasoning→ The ability to choose the right mathematical methods or formulas to solve a problem.
Selective Attention→ The ability to concentrate on a task over a period of time without being distracted.
Flexibility of Closure→ The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
Memorization→ The ability to remember information such as words, numbers, pictures, and procedures.
Sales and Marketing→ Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Customer and Personal Service→ Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics→ Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Engineering and Technology→ Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Language→ Knowledge of the structure and content of a language - English, French, Swahili et cetera - including the meaning and spelling of words, rules of composition, and grammar.
Mathematics→ Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Access software -- Desktop virtualization software; Citrix; Mac HelpMate; PuTTY; AB iLock Security Services; Avaya Identity Engines
Administration software -- e.g., Cisco Systems CiscoWorks
Business intelligence and data analysis software -- e.g., Zoho Analytics; MicroStrategy; Tableau; Qlik Tech QlikView; IBM Cognos Impromptu
Calendar and scheduling software -- Scheduling software; Acuity Scheduling
Communications server software -- Collaborative client-server software
Computer aided design CAD software -- Computer aided design and drafting CADD software; Autodesk Revit; Autodesk AutoCAD; Bentley MicroStation; Dassault Systemes CATIA; Dassault Systemes SOLIDWORKS; PTC Creo Parametric
Customer relationship management CRM software -- e.g., Sage; Xero; Salesforce software; Oracle Eloqua; Microsoft Dynamics
Database management system software -- Teradata Database; Apache Cassandra; Apache Hadoop; Apache Pig
Database reporting software -- e.g., SQL Server Reporting Services; SAP Crystal Reports
Database user interface and query software -- Data entry software; Microsoft Access; Structured query language SQL; Microsoft SQL Server; MySQL Amazon Redshift; Microsoft Access; Oracle JDBC; Transact-SQL
Development environment software -- e.g., C
Electronic mail software -- e.g., Microsoft Exchange; Microsoft Exchange Server; Microsoft Outlook
Enterprise application integration software -- Extensible markup language XML
Enterprise resource planning ERP software -- e.g., Sage; Infor; Xero; Sapama; ebizframe; Odoo; Macro 2000; SYSPRO ERP; QuickEasy BOS; TrueERP; Microsoft Dynamics; NetSuite ERP; Oracle Hyperion; SAP
Enterprise system management software -- Splunk Enterprise
Financial analysis software -- Sales analysis software; SWOT Analysis software; Infor F; BankSense; Sisense; Delphi Technology; Oracle E-Business Suite Financials
Graphics or photo imaging software -- e.g., Adobe Systems Adobe Creative Cloud ; Adobe Systems Adobe Illustrator; Adobe Systems Adobe Fireworks ; Adobe Systems Adobe Flash ; Adobe Systems Adobe Photoshop; GNU Image Manipulation Program GIMP; Microsoft Visio; Trimble SketchUp Pro; SmugMug Flickr
Internet browser software -- e.g., Apple Safari; Windows Explorer; Google Chrome; Mozilla Firefox
Internet protocol IP multimedia subsystem software -- Voice over internet protocol VoiP system software
Network monitoring software -- e.g., Wireshark
Network security and virtual private network VPN equipment software -- Virtual private networking VPN software
Network security or virtual private network VPN management software -- e.g., Cisco Systems VPN Client
Object or component oriented development software -- e.g., C#; Apache Groovy; Advanced business application programming ABAP; C++; Python; Scala; Oracle Java; Practical extraction and reporting language Perl; Microsoft ActiveX
Office suite software -- e.g., Corel WordPerfect Office; Microsoft Office; Google Workspace; Apache OpenOffice.org
Operating system software -- e.g., Apple macOS; Bash; Hewlett Packard HP-UX; Job control language JCL; KornShell; Linux; Microsoft Windows; Oracle Solaris; Red Hat Enterprise Linux; Shell script; Ubuntu; UNIX
Presentation software -- e.g., Google Slides; Apple iWork Keynote; Corel Presentations; Microsoft PowerPoint; WebEx Sales Center
Project management software -- e.g., Confluence; Sapama Projects; Sciforma PPM solution; Xero Projects; Microsoft Project; Easy Projects; Microsoft SharePoint; Oracle Primavera Enterprise Project Portfolio Management
Spreadsheet software -- e.g., Corel Quattro Pro; Microsoft Excel; Google Sheets
Transaction security and virus protection software -- e.g., McAfee; Symantec; Kaspersky
Video conferencing software -- e.g., Zoom; Microsoft Office Live Meeting
Web platform development software -- e.g., Dynamic hypertext markup language DHTML; Extensible HyperText Markup Language XHTML; Backbone.js; Hypertext markup language HTML; Google AngularJS; JavaScript; Microsoft ASP.NET
Word processing software -- e.g., Corel Wordperfect; Microsoft Word; Google Docs
Enterprising→ Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic→ Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Investigative→ Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
Dependability→ Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Cooperation→ Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity→ Job requires being honest and ethical.
Analytical Thinking→ Job requires analyzing information and using logic to address work-related issues and problems.
Persistence→ Job requires persistence in the face of obstacles.
Attention to Detail→ Job requires being careful about detail and thorough in completing work tasks.
Self Control→ Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Initiative→ Job requires a willingness to take on responsibilities and challenges.
Stress Tolerance→ Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Adaptability/Flexibility→ Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Achievement/Effort→ Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Leadership→ Job requires a willingness to lead, take charge, and offer opinions and direction.
Independence→ Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Innovation→ Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
Social Orientation→ Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Concern for Others→ Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Achievement→ Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions→ Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Relationships→ Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.