Sales Floor Stock Clerk
Other Titles
Dairy Clerk, Grocery Clerk, Night Stocker, Sales Support Specialist, Stock Clerk, Stocker, Store Clerk
Answer customers' questions about merchandise and advise customers on merchandise selection.
Stamp, attach, or change price tags on merchandise, referring to price list.
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Compare merchandise invoices to items actually received to ensure that shipments are correct.
Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Transport packages to customers' vehicles.
Take inventory or examine merchandise to identify items to be reordered or replenished.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Pack customer purchases in bags or cartons.
Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
Speaking→ Talking to others to convey information effectively.
Active Listening→ Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation→ Actively looking for ways to help people.
Coordination→ Adjusting actions in relation to others' actions.
Performing for or Working Directly with the Public→ Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Getting Information→ Observing, receiving, and otherwise obtaining information from all relevant sources.
Handling and Moving Objects→ Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing General Physical Activities→ Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Establishing and Maintaining Interpersonal Relationships→ Developing constructive and cooperative working relationships with others, and maintaining them over time.
Communicating with Supervisors, Peers, or Subordinates→ Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Selling or Influencing Others→ Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Identifying Objects, Actions, and Events→ Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Organizing, Planning, and Prioritizing Work→ Developing specific goals and plans to prioritize, organize, and accomplish your work.
Making Decisions and Solving Problems→ Analyzing information and evaluating results to choose the best solution and solve problems.
Updating and Using Relevant Knowledge→ Keeping up-to-date technically and applying new knowledge to your job.
Controlling Machines and Processes→ Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles.
Processing Information→ Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Resolving Conflicts and Negotiating with Others→ Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Developing and Building Teams→ Encouraging and building mutual trust, respect, and cooperation among team members.
Judging the Qualities of Things, Services, or People→ Assessing the value, importance, or quality of things or people.
Assisting and Caring for Others→ Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Estimating the Quantifiable Characteristics of Products, Events, or Information→ Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
Interacting With Computers→ Using computers and computer systems (including hardware and software to program, write software, set up functions, enter data, or process information.
Stock supplies or merchandise.
Attach identification information to products, items or containers.
Discuss goods or services information with customers or patrons.
Inspect shipments to ensure correct order fulfillment.
Calculate costs of goods or services.
Collect deposits, payments or fees.
Deliver items.
Order materials, supplies, or equipment.
Monitor inventories of products or materials.
Distribute materials to employees or customers.
Receive shipments.
Clean facilities or equipment.
Package objects for shipping.
Oral Expression→ The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity→ The ability to speak clearly so others can understand you.
Category Flexibility→ The ability to generate or use different sets of rules for combining or grouping things in different ways.
Information Ordering→ The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g. , patterns of numbers, letters, words, pictures, mathematical operations).
Oral Comprehension→ The ability to listen to and understand information and ideas presented through spoken words and sentences.
Trunk Strength→ The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
Near Vision→ The ability to see details at close range (within a few feet of the observer).
Deductive Reasoning→ The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning→ The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Problem Sensitivity→ The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Speech Recognition→ The ability to identify and understand the speech of another person.
Static Strength→ The ability to exert maximum muscle force to lift, push, pull, or carry objects.
Calendar and scheduling software -- Work scheduling software
Database user interface and query software -- Data entry software; Microsoft Access; Structured query language SQL; Microsoft SQL Server; MySQL; Amazon Redshift; Amazon Elastic Compute Cloud EC; Amazon Web Services AWS software; Oracle JDBC; Transact-SQL; FileMaker Pro
Electronic mail software -- e.g., Google Gmail; Mozilla Thunderbird; Microsoft Outlook
Inventory management software -- Ordering software
Operating system software -- Handheld computer device software; Microsoft Windows
Spreadsheet software -- e.g., Corel Quattro Pro; Microsoft Excel; Google Sheets
Back support belts→ Lifting belts
Baling press→ Baling equipment
Bar code reader equipment→ Barcode scanners
Cash registers→ Electronic cash registers
Dollies→ Warehouse dollies
Forklifts→ Industrial forklifts
Hoists→ Electric hoists
Label dispensers→ Pricing guns
Ladders→ Stepladders
Laser printers→ Computer laser printers
Packaging compactors→ Packing material compactors
Pallet trucks→ Double deckers; Manual pallet jacks; Power jacks
Personal computers
Radio frequency scanners→ Radio frequency RF scanner guns
Razor knives→ Box cutters
Utility knives→ Safety cutters
Workshop cranes→ Overhead workshop cranes
Conventional→ Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Realistic→ Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Enterprising→ Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Cooperation→ Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Dependability→ Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Self Control→ Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Stress Tolerance→ Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Attention to Detail→ Job requires being careful about detail and thorough in completing work tasks.
Adaptability/Flexibility→ Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative→ Job requires a willingness to take on responsibilities and challenges.
Integrity→ Job requires being honest and ethical.
Concern for Others→ Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Independence→ Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Social Orientation→ Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
Persistence→ Job requires persistence in the face of obstacles.
Relationships→ Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Support→ Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Independence→ Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.