[vc_row][vc_column][titles text=”JTNDc3Ryb25nJTNFQ3VzdG9tZXIlMjBTZXJ2aWNlJTIwUG9ydHJhaXQlM0MlMkZzdHJvbmclM0U=” type=”h2″][margin margin_top=”20px”][vc_single_image image=”2965″ img_size=”full”][margin margin_top=”20px”][vc_column_text]The Customer Service Aptitude Profile is an adaptation of the Sales Achievement Predictor and measures personality traits that are critical to success in customer service and customer service-related positions. The report describes characteristics related to customer service potential and performance, such as diplomacy, cooperativeness, patience, and assertiveness. Validity scales identify applicants who exaggerate strengths or minimize weaknesses — and automatically adjusts the scores of those applicants.[/vc_column_text][margin margin_top=”20px”][vc_wp_text title=”Other Products And Services”]
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